Shipping, Cancellation & Return Policy

🚚 Shipping Time

Orders are usually processed and shipped within 2–5 business days after confirmation.
Estimated delivery time is 7–15 business days, depending on your location.

Please note: For international orders, customs clearance and local conditions may cause delays.

❌ Order Cancellations

Cancellations are not accepted once an order is placed.
We appreciate your understanding and continued support.

πŸ”„ Returns & Refunds

We accept returns and exchanges only in the following cases:

  • Contact us within 7 days of receiving your item

  • The product must be unused, unopened, and in its original condition and packaging

  • The reason must be due to our error (e.g. damaged, defective, or wrong item)

To ensure smooth processing, please attach a photo of the damaged or defective item when contacting us.
We do not accept returns or exchanges for personal reasons.

Refunds will be processed within 5–10 business days after we confirm the return.

If you have any questions or concerns, please feel free to contact us.
We’re here to support you with care and make your shopping experience worry-free. πŸ’›